An organizer's memberships

As a member of an organizer, you get their benefits (discount on tickets, reserved prices) as soon as you are logged in with your account.

  1. Take the membership on the organizer's Memberships page, from the « Abonne-toi » (Subscribe) block of one of their event pages, or by ticking it with your tickets in the price list.
  2. Taken with tickets, its discount applies from that very order.
  3. Find your memberships, their validity, your benefits and the events unlocked in Mes abonnements (My memberships).
  4. Then, log in with this same account before buying: the discount and reserved prices apply automatically.
  5. Before the end of validity, click Renouveler ou changer de niveau (Renew or change level).

Special cases

My discount doesn't apply
Check that you are logged in with the membership's account. The discount applies to this organizer's events and, depending on their settings, not always on tables and packs, nor on top of a promo code.
My membership doesn't appear
It is linked to the email address used at purchase or by the organizer. If your account uses another one, see My order is on another account.
I get my tickets refunded: do I lose my membership?
No: the order refund covers the tickets, the membership stays paid and active.
My memberships

Did this article help you?

Still stuck?

Write to us: we reply within one business day.

Contact support