Create a membership programme for my customers
Create membership levels with a discount and benefits, sold on their own or with tickets, valid for all your events.
A membership belongs to your organization and is valid for all your events: automatic discount, reserved prices, places per season, free-form benefits.
- Open Clients › Abonnements (Customers › Memberships), or for an event Billetterie › Abonnements (Ticketing › Memberships), and create a Nouveau niveau (New level, e.g. « Summer Pass », « Diamond »): name, description, validity (dates or duration in days), price.
- Set the Avantages (Benefits): member discount in % on public prices (tickets only, or tickets, tables and packs; stackable or not with a promo code), max. places per season, other free-form benefits (one per line).
- To sell it, tick Vendre ce niveau en ligne (Sell this level online). Also tick Proposer l'abonnement sur la page des billets (Offer the membership on the tickets page): the customer can take it with their tickets and the discount applies from that order.
- Review the Message de bienvenue (Welcome message, « Voir le message », See the message) then click Valider ce message (Approve this message).
- Share your public « Devenir membre » (Become a member) page (link and QR code on the page), and if you wish the Widget Abonnements (Memberships widget) to paste on your website.
Special cases
If I change the discount percentage, what happens to current members?
They keep the rate at which they subscribed. The new rate only applies to future members.
How do I reserve a price for members?
Open the price in the price list, « Abonnements » (Memberships) section, and tick the level: the price becomes reserved for members of that level.
Where does the customer see the membership?
On your « Devenir membre » (Become a member) page, in the widget on your website, and on the page of each of your events, under « Organisé par » (Organized by). You can hide this block in « Abonnements sur la page de vos évènements » (Memberships on your event pages).
Is the welcome message sent if I have not approved it?
Yes: it is still sent to each new member, with the list of benefits. Approve it to be sure it matches what you really offer. If it changes, the page shows that it needs to be approved again.
How are membership sales paid out to me?
Memberships have their own sales statement, one per month, separate from the events' statement, even when the membership was taken with tickets.
Do I need a billing account?
Yes, selling a membership online requires a validated billing account for your organization.
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Updated on 2 November 2026