Sell tables and packs

A pack combines an entry and extras (bottles, bar credit); linked to the table plan, it lets the buyer choose their table.

  1. In Billetterie › Tarifs (Ticketing › Prices), Ajouter un tarif › Pack / formule (Add a price › Pack / bundle). Choose the pricing: Prix fixe pour un groupe (Fixed price for a group: table, box, lodge for a set number of people) or Prix par personne (Price per person: the buyer chooses the number of people).
  2. Click Créer le pack et ajouter le contenu (Create the pack and add the content), then fill in « Que contient ce pack ? » (What does this pack contain?): items Compris d'office (Included by default), Groupe de choix (Choice group: « 1 bouteille au choix », 1 bottle of your choice), Suppléments payants (Paid extras), Crédit cashless (Cashless credit: for the whole pack or per person, credited when the order is confirmed).
  3. For bottles chosen in advance: Enveloppe à dépenser (Spending allowance: an amount per person, included in the price) or Minimum de consommation (Minimum spend: the table is paid separately, the bottles are paid on top, at their price, up to the minimum).
  4. Set up the sale (how many, when, public or private) and, if needed, Demander un responsable (Ask for a person in charge) or Demander l'heure d'arrivée, l'occasion et un message (Ask for the arrival time, the occasion and a message: optional for the customer).
  5. To let buyers choose a table: create your plan in Billetterie › Plan de tables (Ticketing › Table plan) with categories (e.g. « Carré VIP »). On the pack's page, Plan de tables — choix de l'emplacement (Table plan — choice of location) section: choose the plan, the mode (Facultatif or Obligatoire: Optional or Mandatory) and tick the categories: the buyer can only choose these tables.
  6. Follow everything in Billetterie › Tables vendues (Ticketing › Tables sold): who took which table, by session, with the content to serve. You can block, release or move a table.

Special cases

Can a customer buy several packs?
Yes: they choose a quantity as for a ticket, then make up each pack at the « Compose tes packs » (Make up your packs) step before paying. A « per person » pack is made up only once for the whole group.
My stock does not match the number of tables. What should I do?
In the price list, the badge under the price compares its stock with the tables on the plan and flags the gap. The Caler le stock sur … (Set stock to …) button sets the stock to the number of tables available for this price, never below the number already sold.
My event has several dates: is a table taken for all of them?
No: each session has its own table status. A price valid for several nights asks the buyer to choose a table for each night. In « Tables vendues » (Tables sold), choose the session to display.
What happens if I release a sold table?
The order remains paid: only the table is put back on sale. Notify the customer or assign them another table with Déplacer (Move).
Do I need to add a ticket to the pack's content?
No: the pack itself gives entry. A ticket in the content would mean two entries; the page warns you.
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Updated on 2 November 2026

See also

Ask for a deposit online and collect the rest on siteThe buyer pays part of the price online to book (often a table) and pays you the rest on site. Collect the balance of a table at the entranceA table paid with a deposit shows the balance due when scanned: collect it on site, and the tickets become valid. Set up cashlessConfigure activation, top-ups, balance refunds and wristbands, then follow accounts and closures from the back office. Sell numbered seats with a seating planAssociate the venue's plan with each date, link each seat category to its prices, then check consistency before opening the sale.

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